Terms & Conditions

Terms and Conditions

Effective Date: 01-09-2023
Last Updated: 20-02-2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of https://360posters.co (the "Website"), operated by 360posters.co ("Company," "we," "us," or "our").

By accessing or purchasing from this Website, you agree to be legally bound by these Terms. If you do not agree, you must refrain from using our services.

These Terms apply to all visitors, customers, and any other users of the Website ("User," "you," or "your") worldwide, including those in the United States (U.S.), European Union (EU), the United Arab Emirates (UAE), and the Netherlands (AVG - Algemene Verordening Gegevensbescherming).

2. Definitions

  • "Company" refers to 360posters.co, its parent, subsidiaries, and affiliates.
  • "Customer" refers to any individual or entity making a purchase on the Website.
  • "Products" refer to posters, prints, and other merchandise sold via the Website.
  • "Third-Party Providers" refers to payment processors, fulfillment partners, shipping carriers, and other external services used in transactions.

3. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or have obtained parental/legal guardian consent.
  • You have the legal capacity to enter into a binding contract.
  • You will comply with all applicable laws and regulations when using our services.

If you violate any of these Terms, we reserve the right to terminate your access without prior notice.

4. Orders and Payment

4.1 Order Acceptance

All orders placed on the Website are subject to acceptance. We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability
  • Incorrect pricing or errors in product descriptions
  • Suspected fraud or unauthorized transactions

A purchase is not final until payment is received and order confirmation is sent.

4.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay, Google Pay
  • Other payment options as displayed at checkout

Payments are processed securely through third-party payment providers. We do not store full payment details.

4.3 Pricing & Taxes

  • Prices are displayed in multiple currencies and are subject to change without notice.
  • Sales tax, VAT, or other applicable taxes will be calculated at checkout where required.
  • Customers outside the U.S. and EU may be responsible for any additional duties, import taxes, or fees imposed by their country.

5. Shipping & Delivery

5.1 Fulfillment & Processing

  • Orders are typically processed within 5 business days.
  • Fulfillment Partners: We use print-on-demand to produce and ship orders.
  • You will receive a tracking number once the order has been shipped.

5.2 Delivery Times

Estimated shipping times vary by destination. Delays may occur due to customs, carrier issues, or unforeseen circumstances.

5.3 Lost or Delayed Shipments

  • If an order is delayed beyond the estimated delivery timeframe, please contact us.
  • If a shipment is lost in transit, we may offer a replacement, subject to investigation.

5.4 International Shipping & Customs

  • Customers are responsible for any customs duties, import taxes, or local fees applied by their country.
  • Customs policies vary by country, and we are not liable for any additional charges incurred.

6. Returns, Refunds & Exchanges

6.1 30-Day Return Policy

Returns are only accepted within 30 days of delivery, and only if the box remains intact and unopened.

6.2 Non-Refundable Items

Returns will not be accepted if:

  • The box has been opened or damaged.
  • The product was used or altered.
  • The item was purchased on clearance or as a final sale.

6.3 Refund Process

  • Claims must be submitted within 30 days of delivery.
  • Customers must provide photo evidence of the intact box and proof of purchase.
  • Refunds will be issued to the original payment method within 14 business days if approved.

7. Intellectual Property

  • All content on this Website, including but not limited to images, designs, text, and trademarks, is the intellectual property of 360posters.co or its licensors.
  • Customers may not reproduce, distribute, or sell any content from this Website without prior written consent.
  • If you believe your intellectual property rights have been violated, contact us immediately.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or Products.
  • We make no warranties regarding merchantability, fitness for a particular purpose, or non-infringement.
  • Our total liability shall not exceed the amount paid for the product in question.

Certain jurisdictions may not allow limitations on liability, so some exclusions may not apply to you.

9. Governing Law & Dispute Resolution

This agreement is governed by the laws of the United Arab Emirates (UAE), the United States (U.S.), the European Union (EU), and the Netherlands (AVG).

Any disputes shall be resolved in accordance with the following:

  • U.S. Customers: Binding arbitration in Wyoming.
  • EU Customers: Jurisdiction in the country of the consumer’s residence, as per EU consumer protection laws.
  • UAE Customers: Jurisdiction in Dubai, UAE.
  • Dutch Customers: Jurisdiction in the Netherlands, under AVG and Dutch consumer law.

For disputes related to intellectual property, we reserve the right to seek relief in any competent court.

10. Privacy & Data Protection

  • Personal data is collected and processed per our Privacy Policy.
  • Customers in the EU (GDPR/AVG) and California (CCPA) have specific rights regarding data usage and opt-out mechanisms.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with an updated "Last Updated" date. Continued use of the Website constitutes acceptance of any modifications.

12. Contact Information

For any questions or concerns about these Terms, contact us at:

Email: info@360posters.co